Members, Friends, and Neighbors

The past year have been quite the emotional roller-coaster for our residents, their families, and our team members and their families. During these difficult and unprecedented times, we are fortunate to have the great team we do to care and protect our older adults. It has been hard on all of us, but it is inspiring to see the dedication, passion, and above all else, the strength of our team to fight the COVID19 fight with us each day.

For those interested in considering senior living as an option for themselves or their loved ones, we understand it is a hard decision especially with the unknowns. Visitation, trips, activities, quarantine, etc. policies will vary per community at this time based on their COVID19 exposure status because of the communal setting. Our community posts all essential policies on this page for our members to reference openly at any time based on the guidelines we are required to follow by IDPH (Illinois Department of Public Health).

In an effort to be transparent, but not overwhelming, we have posted all the key messages below for our members, friends, and neighbors so you can keep up to date with us here at The Birches. We will also make every effort to answer questions as they come in as well. In a time where there are more questions than answers, we will continue to take it one day at a time together.

Jacqueline Sander
Executive Director

COVID-19 Cases (as of 06/23/21)

No concerns or cases at this time.

Our residents are 96% vaccinated, and Team Members are 90% vaccinated. Team members continue to be tested according to the Guidelines, residents are continuously monitored, we have enough PPE, and additional staffing measures are in place. As the case count continues to decline in our region, we are thankful and proud of our team’s unwavering support for our seniors and their families.

Visitation Guidelines as of 06/23/21

All Visitors are required to self-screen at home prior to their visit using our Birches' screening tool, and attest in writing upon visiting The Birches' that they meet our requirements. All visitors must leave a contact number in case of contact tracing.

The below is the summary of the IDPH guidelines in place, and our Visitation Fact Sheet that gives all the details at this time within the new guidelines (when applicable) related to our small community:

MASKS are required for all team members, visitors, and residents in the common areas/ groups at this time. We are reviewing this policy weekly as we slowly open up.

INDOOR VISITATION: Limited visitation is available for guests of residents with no more than one hour visit per day in order to limit traffic within our small community. See our Visitation Fact Sheet listed above for more specifics.

WINDOW BOOTH VISITS: The Birches has created a Luxury Winter Window Visiting space for our family members to see their loved ones comfortably during this season (shown in the photo above!) Book as often and as frequent as you'd like! The more our seniors see their friends and family, safely, the merrier! See our Visitation Fact Sheet listed above for more specifics.

COMPASSIONATE CARE VISITS: Limited visitation is available longer than 30 minutes for compassionate care visits indoors, approved only on a case by case basis.

ESSENTIAL DOCTOR APPOINTMNETS: No quarantine upon return to Birches regardless of vaccination status


  • Vaccinated residents: do not have to quarantine upon move-in or return to Birches.
  • Non-Vaccinated residents: required 14 day isolation
  • Individual was recently COVID19 positive within 90 days: No quarantine upon return


  • Vaccinated residents: No quarantine upon return but strongly encouraged to do so for the safety of your neighbors.
  • Non-Vaccinated residents: 14 days isolation with minimal PPE charge due to use of emergency supply
  • Individual was recently COVID19 positive within 90 days: No quarantine upon return

Our policies are subject to change as we learn best practices and/or receive updates or guidance from our State licensing agency. We will continue to post essential policies related to COVID19 here on our website. All of the above visitation guidelines are subject to change if there is a concern or case within the community or the Region is forced into Tiered Mitigation.

Should we have a concern or case, all visitation is suspended until we are 14 days with no new cases or concerns validated by testing residents and team members every 3-7 days per the guidelines. Once we are 14 days free of no new cases or concerns, the above visitation guidelines take effect along with all recommended infection control mitigation strategies set by the CDC.