Visitation Options during COVID-19:

INFECTION CONTROL PROCEDURES FOR VISITATION

  • All visitors are required to wear a 3-ply “blue” mask, or a kN95/ N95 mask with no valve (alone), fit to be snug, at all times in our community during their visit. If you do not have a 3-ply mask, you can buy one with cash at our front desk for $1.00. All other masks are not allowed at this time indoors. For those unable to safely wear a mask, you can schedule a Window Booth Visit (See below).

  • All visitors, caregivers, and team members are required to self-screen at home prior to their visit using the screening tool posted publicly on our website and emailed to residents and their families.

  • All visitors and caregivers also are required to pre-screen at the Screening Checkpoint outside our front entrance, and attest in writing by signing in that they have passed the screening questionnaire before visiting their loved one.

  • Our receptionist will take everyone’s temperature and if you have a temp 99.0 or above or 96.0 and under, we will retest with a nurse. If it remains 99.0 or above, you will not be allowed to enter.

  • Visitors are required to wash hands in our front vestibule prior to entering our community, and then it is best practice to wash them again upon entering and exiting your loved ones’ apartment if you are visiting indoors

  • Practice hand hygiene often and frequently throughout your visit whether or not you are in our community

  • For all visitation options listed below, wear a mask at all times when indoors or when you are not able to socially distance more than 6’ from others

  • Visiting outdoors is strongly encouraged at all times when the weather is nice

  • Visitation is only available to residents who are not on droplet isolation or quarantine due to known or suspected COVID-19 infection until a physician discontinues the order. This does not apply to those on hospice.

  • Visitors that develop COVID-19 related symptoms within 5 days after visiting must immediately notify a nurse at The Birches by calling 630-789-1135

The below visitation options are only available when there are no active COVID19 cases or suspected cases within our community for 14+ days.

LIMITED INDOOR VISITS to limit traffic for the safety of others:

  • LOCATION: Indoor visits are only allowed in private resident apartments. You cannot

    hang out in indoor common areas where other residents could potentially be exposed (NOTE: if you want to visit with your loved one in our Window Booth, you must schedule an appointment in advance with the Receptionist). Visitors must go straight to the apartment, and leave from the apartment.

  • OUTSIDE OPTION: If the visit would prefer to be outside, they are able to do so but must continue to follow the Visitor Requirements below. Only difference is there is no age limitation to an outdoor visit.

  • HOURS: During operational business hours 8 a.m.- 9 p.m. when our doors lock for the night. 

  • TIME: No time limit, but masks are still required for all visitors and team members regardless of vaccination status at this time indoors or outdoors.

  • Ages 12 and older at this time for indoor visits. If outside, no age limitation.

  • Pets are allowed during the visit and are encouraged!

  • Food and Beverages are not allowed during visits at this time. Masks must be worn at all times.

REQUIREMENTS: Must follow the infection control recommendations listed above.

WINDOW BOOTH VISITS:

  • Visits through our Luxury Window Booth or Outdoors continue to be the most preferred method to safely visit your loved one.

  • LOCATION: Birches has designated a comfortable sealed visiting booth off of our front porch by appointment, with no frequency limitations, through our front desk.

  • HOURS: Subject to availability between hours of 9a-7p, in 30 minute increments at this time, with the last appointment being at 6:45 p.m.

    TRIPS OUTSIDE BIRCHES LESS THAN 24 HOURS

  • Vaccinated Residents: No quarantine upon return. No COVID19 testing 5-7 days after return.

  • Non-Vaccinated Residents: No quarantine upon return. No COVID19 testing 5-7 days after return.

  • Resident was COVID19 positive within 90 days: No quarantine upon return

    TRIPS OUTSIDE BIRCHES MORE THAN 24 HOURS

  • Vaccinated Residents: No quarantine upon return but strongly encouraged. COVID19 testing 5-7 days after return by Birchesnurse if the County is in substantial-to-highcommunity transmission https://covid.cdc.gov/covid-data-tracker/#county- view|Illinois|17043|Risk|community_transmission_level

  • Non-Vaccinated Residents: Required 14 days isolation upon return. PPE charge based on care needs may be applicable if it was a non-essential trip. COVID19 testing 5-7 days after return by Birches’ nurse if the County is in substantial-to-highcommunity transmission https://covid.cdc.gov/covid-data-tracker/#county- view|Illinois|17043|Risk|community_transmission_level

Resident was COVID19 positive within 90 days: No quarantine upon return

 

NEW NEIGHBORS & RESIDENTS RETURNING FROM HOSPITAL/REHAB

  • Vaccinated Residents: New move-ins must complete a COVID19 test 72 hours prior to move in date. No quarantine upon move in or return. Must complete a COVID19 test between 5-7 days after move in or readmission.

  • Non-Vaccinated Residents: Required 14 days isolation upon return with no PPE charge and must complete a COVID19 test between days 5-7

  • Resident was COVID19 positive within 90 days: No quarantine upon return

    Updated 110121