Memory Care Services
The Birches staff is specially trained in dementia care exceeding minimum regulatory standards.
Our team members are specially trained in caring for residents living with memory loss, and our training far exceeds the minimum hours required.
The Birches Memory Care Community offers optional assistance with activities of daily living, medication management, and other services.
As the only credentialed Montessori Inspired Lifestyle senior-living community in Illinois, and one of eighteen communities nationwide, the Birches Memory Care team works to create a failure-free environment that focuses on resident-led activities, including preserving an individuals' abilities and strengths. We offer help with everyday tasks based on individual needs determined by you, your family, and your physician.
Daily Wellness Checks
Upon moving in and throughout someone's stay, our team members periodically check on resident apartments. The purpose of this is to ensure there are no items that could pose a safety hazard to any of our residents, such as expired food in a personal refrigerator.
We ensure daily wellness checks happen for each resident and our nursing team performs weight checks every month. And every six months, our therapy team does a mobility checkup for residents to make sure they are on track with their strength and wellness goals.
Daily Living (ADL) Services
We provide daily living (ADL) services such as medication support, personal hygiene care, and emotional support, along with safety monitoring.
These services play an essential role in helping our residents maintain personal health, an active social life, and rich connections with others in the community.
Personalized Service Plan
Every resident has a personalized service plan created by our clinical team that incorporates input from these important voices to meet a resident's needs and work toward their future goals.
Personalized Comprehensive Wellness Plans
Our team creates personalized, comprehensive wellness plans for all of our residents living with memory loss. That team includes 30 Resident Assistants, six Licensed Practical Nurses, and one Registered Nurse on our team.
Medication Management by a Licensed Nurse
We differ from other communities in that we only have licensed nurses who provide medication management. This allows our nurses to proactively spot any medical conditions that could interfere with medication and take prompt action to avoid complications.
Memory Care Dinning
Our Culinary department provides healthy, delicious meals three times each day and provides an array of snacks for residents between meals. We are also able to customize menu options for our memory care residents should they have special dietary needs.
Our comprehensive nutrition program is tailored for each resident, and we also incorporate hydration into a resident's nutrition and structured programming plans.
Depending on a resident's care plan, we offer menu choices or bring out a sample plate for a resident to choose from. Seeing a sample plate can be more helpful for someone living with memory loss since a written menu may not be as readily understood.
Above all, we tailor our approach for every resident based on what they do and don't like and their communication style.
As part of our focus on providing routines for our residents, we designate a special seat for each resident in the dining room. This encourages familiarity and conversation with the same group of residents, further encouraging routine and structure.
Our technology assistance services is free and can help residents resolve computer, email, and other technology issues upon request.
On-site Beauty and Barbershop
Visiting stylists or barbers may use our on-site salon and shop to give haircuts, style hair, and provide manicures or pedicures for residents.
At the Birches, we provide regular office hours with a Geriatric Specialist two times per week. Residents are always welcome to have their physician visit as well.
Rehabilitation & Therapy Services
In addition to the many group exercise and wellness programs we offer, physical, occupational, and speech therapy.
These therapies support residents who are working to recover their mobility or health after injury or illness. Therapy can also help residents maintain their current mobility and balance, which helps protect their independence.
A Registered Nurse (RN) oversees each resident's rehabilitation or therapy plan while skilled therapists provide the services. For convenience, we maintain a list of Preferred Providers our residents may select, though residents are always welcome to choose any home health agency they prefer.
We also provide weekly laundry service for our memory care residents, including four loads of sheets, towels, and clothing.
Unlike other memory care facilities, we wash each resident's laundry separately, so there's no need to label clothing.
We readily accommodate detergent allergies for our residents.
We also partner with the following outside service care professional.
- Legacy Healthcare for PT/OT/ Speech (full-time on-site)
- Registered dietician consultations
- Visiting dentist, podiatrist, audiologist, and other medical professionals as requested
- Neuropsychological evaluations and counseling
- Psychologists to provide talk therapy
- Spiritual support from local chaplains
- Home Health Care
- Hospice support for end-of-life care
In addition to keeping our community areas spotless, our housekeeping team also cleans individual apartments weekly.
We apply the same high standard of cleanliness here as we do to community spaces, and we always respect our residents’ privacy.
Apartment cleaning includes:
- Kitchen area hand wiped and sanitized
- Doors and door frames spot cleaned
- Window sills, ledges, and blinds dusted
- Hard-surfaced floors: vacuumed and damp mopped
- All readily accessible floors vacuumed
- Steam cleaning for non-carpeted areas as needed
- Carpets spot cleaned as needed
- Empty closet floors vacuumed
- General dusting
- Bathroom tile walls and showers cleaned and sanitized
- Vanity and sink cleaned and sanitized
- Mirrors and chrome fixtures cleaned and shined
- Floors cleaned/ damp mopped, steam cleaned as needed
- Toilets thoroughly cleaned
Upon Request. No cost if cleaning is done every 6 months.
- Carpet cleaned
- Inside windows
- Heavy knickknack area dusted
- Upholstery cleaned upon request, larger item may be a cost
We have three R-Zero's hospital-grade UV-C light units. R-Zero is the most powerful UV-C light disinfection device that destroys over 99.99% of pathogens.
UV-C disinfection is recommended by the CDC. It is more effective than manual disinfection, which misses more than 50% of surfaces. R-Zero Arc emits up to 109% more germ-killing light.
R-Zero's hospital-grade UV system, Arc, provides a critical layer of added protection to important senior living spaces - including private rooms and apartments, dining halls, activity rooms, lounges, and more.
Our Housekeeping team frequently clean and disinfect our community spaces, and we ramped up our safety measures with the arrival of COVID-19.
State Of the Art Safety & Security
As part of our focus on safety and wellbeing, we do secure our memory care community. We secure this area because it is smaller and less overwhelming to someone living with memory loss, and it is safer for residents to explore within this area if they choose.
Our team members perform regular checks on all entrances and exits to ensure the area stays secure. We have various cameras that allow us to be proactive if a resident should leave the Memory Care community.
Our outdoor patio and walking path are both enclosed and secured, allowing our residents to be able to freely explore outside if they'd like.
Vigil Dementia System
In addition to these safety measures, our Vigil Dementia System is used within Memory Care. It's a silent paging system that becomes personalized to an individual resident's habits and schedule.
If a resident gets out of bed or opens a door, the system will silently alert our team members in the resident's neighborhood. A team member will then check in on the resident and reset the alarm.
My mother recently moved here from another facility. The care and concern that has been shown to her and our family has been exceptional. The move in process, even in the midst of Covid, was made easy. I am continually impressed by how kind and caring all the members of the team are. They genuinely seem to like their jobs—which was not the experience that we had previously. The communication with staff is excellent. Any concern or question I have had has been answered quickly and professionally. The nursing care is thorough and the activities planned are innovative and engaging. My mom has been there two months and so far it has been a great move!